Capterra Product Reviews: Pros & Cons

Capterra Product Reviews

Tell your AI assistant the software name. It can find the matching Capterra product page and summarize the reviews it actually receives.

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Find Capterra reviews for the software name I give you. Search Capterra to find the matching product page. If more than one product could match, show me the names and any available page links and ask which one I mean before continuing. If no match is clear, ask me for more detail instead of guessing. Then summarize only the reviews returned. Separate one-off opinions from feedback repeated across reviews. If the comments do not show a clear pattern, say so. Do not invent reviews, links, or product details, or claim the reviews represent all customers. If anything may cost money, tell me the price and wait for my approval.

Task:
Summarize Capterra reviews for [Zoho CRM]. If several products could match, show me their names and any available links and ask me to choose. Then describe themes supported by the reviews returned, separating one-off comments from repeated feedback.

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Capterra

Capterra Product Reviews

Tell your AI assistant the software name. It can find the matching Capterra product page and summarize the reviews it actually receives.

You receive

If reviews return, your Agent can read the available pros and cons and summarize recurring feedback in that page. Use those themes to compare the software with your needs.

Start with your task

Summarize Capterra reviews for [Zoho CRM]. If several products could match, show me their names and any available links and ask me to choose. Then describe themes supported by the reviews returned, separating one-off comments from repeated feedback.

What to know

Reviews may be unavailable. A page does not guarantee complete or current coverage, or independent verification of reviewers’ experiences.

Inputs & outputs

Inspect the current inputs, availability, and maximum charge before starting.

Input schema

Input schema
Field / Path	Type	Requirement	Meaning
Product and page`queryParams`	`object`	Required	Provide the product ID and URL name for the same Capterra listing. Add a page number only when you want to specify one. Required fields `product_id, product_name`
Review page`queryParams.page`	`integer`	Optional	Optional review page number. Supply an integer to request a particular page.
Product ID`queryParams.product_id`	`string`	Required	Enter the numeric product ID as text, such as "155928".
Product URL name`queryParams.product_name`	`string`	Required	Use the name component from that product’s Capterra URL, such as "Zoho-CRM", paired with its ID. Do not substitute the display name.

View raw JSON

{
  "type": "object",
  "required": [
    "queryParams"
  ],
  "properties": {
    "queryParams": {
      "type": "object",
      "required": [
        "product_id",
        "product_name"
      ],
      "properties": {
        "page": {
          "type": "integer",
          "description": "Page number of reviews to retrieve."
        },
        "product_id": {
          "type": "string",
          "description": "The numeric product ID (e.g. '155928'). Available from get_category_products or search_software results."
        },
        "product_name": {
          "type": "string",
          "description": "The URL slug of the product (e.g. 'Zoho-CRM', 'HubSpot-CRM'). Available from get_category_products or search_software results."
        }
      },
      "additionalProperties": false
    }
  },
  "additionalProperties": false
}

Result schema

Output fields have not been documented yet.

Additional notes

Keep the product identifiers together

Zoho CRM’s Capterra URL illustrates the pair: product ID 155928 and URL name Zoho-CRM. Take both from the same listing when selecting another product.

Keep the summary tied to the page

Monid’s Capterra review example describes pros and cons written by reviewers. Separate repeated themes from an individual comment, and keep the summary specific to the entries returned. Another review page is a separate retrieval; do not combine it with an unseen review pool.

Capterra Product Reviews

Capterra Product Reviews

You receive

Start with your task

What to know

Inputs & outputs

Input schema

Result schema

Keep the product identifiers together

Keep the summary tied to the page

Use your AI assistant

Choose the product

Review the feedback