Capterra Product Details: Rating & Review Count

Capterra Product Details

Tell your AI assistant the software name. It can find the matching Capterra product page, then explain the product details the results provide.

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Find Capterra product details for the software name I provide. Search Capterra to find the matching product page. If more than one product could match, show me their names and any available links and ask which one I mean. If no match is clear, ask me for more detail instead of guessing. Use only information actually returned. Explain the rating alongside the number of reviews only when both are provided. Do not invent missing details or claim the product is right for me based on the rating. If anything may cost money, tell me the price and wait for my approval.

Task:
Find Capterra product details for [Zoho CRM]. If more than one product could match, show me their names and available links and ask me to choose. Then explain the rating alongside the review count if both are returned; say when either detail is missing.

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Capterra

Capterra Product Details

Tell your AI assistant the software name. It can find the matching Capterra product page, then explain the product details the results provide.

You receive

If Capterra returns product details, your Agent can explain the rating and review count when available. Reading them together helps put the score in context as you evaluate the software.

Start with your task

Find Capterra product details for [Zoho CRM]. If more than one product could match, show me their names and available links and ask me to choose. Then explain the rating alongside the review count if both are returned; say when either detail is missing.

What to know

The lookup may not return details; completeness and freshness are not guaranteed.

Inputs & outputs

Inspect the current inputs, availability, and maximum charge before starting.

Input schema

Input schema
Field / Path	Type	Requirement	Meaning
Product identifiers`queryParams`	`object`	Required	Provide the ID and URL name for the same Capterra product in this object. Required fields `product_id, product_name`
Product ID`queryParams.product_id`	`string`	Required	Enter the numeric product ID as text, such as "155928" in the Zoho CRM product URL.
Product URL name`queryParams.product_name`	`string`	Required	Use the product name component of its Capterra URL, such as "Zoho-CRM". Pair it with the same product’s ID; do not substitute the display name.

View raw JSON

{
  "type": "object",
  "required": [
    "queryParams"
  ],
  "properties": {
    "queryParams": {
      "type": "object",
      "required": [
        "product_id",
        "product_name"
      ],
      "properties": {
        "product_id": {
          "type": "string",
          "description": "The numeric product ID (e.g. '155928'). Available from get_category_products or search_software results."
        },
        "product_name": {
          "type": "string",
          "description": "The URL slug of the product (e.g. 'Zoho-CRM', 'HubSpot-CRM'). Available from get_category_products or search_software results."
        }
      },
      "additionalProperties": false
    }
  },
  "additionalProperties": false
}

Result schema

Output fields have not been documented yet.

Additional notes

Match the product URL

In Zoho CRM’s Capterra URL, 155928 is the product ID and Zoho-CRM is the URL name. When choosing another product, take both values from the same listing.

Read the score in context

Monid’s software research guide describes rating and review count in Capterra product details. A review count gives context for the score; it does not provide the text of each review.

Capterra Product Details

Capterra Product Details

You receive

Start with your task

What to know

Inputs & outputs

Input schema

Result schema

Match the product URL

Read the score in context

Use your AI assistant

Choose the product

Review the available details