What to provide
A product category or user task, audience, desired platforms/languages, time window, and any known communities.
What you receive
A source-linked evidence table and three to five pain-point cards: audience, situation, problem, workaround, sample count, counterevidence, and proposed validation question.
How the workflow works
Turn the task into three query angles: the problem, an existing workaround, and dissatisfaction with an alternative. Include neutral terms to avoid collecting only complaints. Search one page per query on the selected platform first. Record queries, sort, language, time filters, page/cursor, and returned counts. Deduplicate by platform and post ID. Select up to five relevant discussions representing different authors and outcomes; include counterexamples.
Data and limits
TikHub social data tools through Toolmu. Search results are not representative population counts or search volume. Deleted, inaccessible, or truncated comments remain unavailable. Do not contact users or export unnecessary personal information.
Try this request
Find recurring complaints about [task or product category] on [Reddit and Xiaohongshu], with original discussions.

